![]() ![]() The reason for this is quite simple the Quick Supports function only supports the most common screen capture events that occur on most Android devices. If you're working with a device that has a very specific layout or doesn't respond correctly to certain commands, then the TeamViewer QuickSupport service may not be the ideal solution for your needs. While the TeamViewer software itself is quite robust and versatile, there are a few things that work best with the specific hardware requirements of the Android ecosystem. I've used this product extensively on both desktop and mobile devices running various platforms, and while the remote control support package is great for many individuals and companies, it has one major shortcoming that I'd like to discuss with you today. The use of a dedicated personal computer for troubleshooting signifies that technicians can address issues even if the phone itself is not functioning.For the past few years TeamViewer has been providing their clients with a remote support system, in which they allow their clients to use their own custom Android interface, and use a variety of other features built right into the TeamViewer platform, including screen capture, sharing documents and other various options. Whether referring to a minor software issue or a major system crash, help is only moments away when this unique application is employed. Some of these include (but may not necessarily be limited to) Samsung, Asus, Sony, HTC, LG and Lenovo. TeamViewer QuickSupport is compatible with numerous devices. The primary benefit is that technicians are provided access to the most important systems within the phone, quickly resolving any issues. It is instead linked via a personal computer (either a Mac or a Windows OS). However, it should be noted that this support will not be accessed via the smartphone directly. TeamViewer QuickSupport is a perfect application during instances when smartphone users may require expert advice in order to address a software or hardware issue. Softonic review Efficient technical support package for smartphone users ![]()
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